Privacy Policy: How Your Personal Data Is Handled
Last updated: 1 October 2026
Casino Live Portal ("we", "us", or "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website at casinoliveportal.com (the "Site") and use our online casino services.
By accessing and using the Site, you confirm that you have read, understood, and agree to the practices described in this Privacy Policy. If you do not agree with these practices, please do not use the Site.
18+ Age Requirement
Access to and use of our online casino services is strictly limited to individuals who are 18 years of age or older. By registering an account or using the Site, you confirm that you are at least 18 years old. We reserve the right to request proof of age at any stage to verify compliance with this requirement.
Regulator Compliance
We operate under strict regulatory frameworks to ensure a safe and fair gaming environment. Our gambling licence is prominently displayed in the website footer. We adhere to the standards set forth by various regulatory authorities, including the Australian Communications and Media Authority (ACMA), the Australian Competition and Consumer Commission (ACCC), the Malta Gaming Authority, the UK Gambling Commission, the Victorian Gambling and Casino Control Commission, the Curacao Gaming Control Board, the Kahnawake Gaming Commission, Liquor & Gaming NSW, the Northern Territory Racing Commission, the Office of Liquor and Gaming Regulation (OLGR), the Tasmanian Liquor and Gaming Commission, NSW Liquor & Gaming, and the Totalisator Agency Board.
As part of our compliance with Australian regulations, we do not offer in-play betting to Australian players. Furthermore, we do not offer wagering markets on unapproved betting events, and we do not accept players from jurisdictions where online casino services are illegal.
Information We Collect
To provide you with secure and compliant online casino services, we collect and process certain personal information. The types of personal data we may collect include:
- Identity and Contact Data: Including your first name, last name, email address, telephone number, date of birth, and residential address.
- Account Data: Including your username, password (securely hashed), and account preferences.
- Transaction Data: Including details regarding your deposits and withdrawals. Please note that in strict accordance with our regulatory obligations, we do not accept credit cards or digital currencies for deposits or betting.
- Technical Data: Including your Internet Protocol (IP) address, browser type and version, time zone settings, and operating system.
- Usage Data: Information about how you interact with the Site, including the pages you visit, the time spent on those pages, and your gaming activity logs.
Basis for Processing
We process your personal information on the following legal bases:
- Consent: Where you have explicitly given us consent to process your personal data for specific purposes, such as for certain types of cookies or direct marketing communications.
- Contractual Necessity: Where the processing is necessary to enter into or perform a contract with you, such as processing your account data and transaction data to facilitate your use of our online casino services.
- Legal Obligation: Where we must process your personal data to comply with a legal or regulatory obligation imposed by our licensing authorities, including anti-money laundering (AML) regulations and responsible gambling requirements.
- Legitimate Interests: Where we process your personal data to operate our business effectively, ensure the security of our platform, and prevent fraud.
Use of Your Personal Information
We use the personal information we collect for the following purposes:
- To create and manage your account and verify your identity and age.
- To process your deposits and withdrawals safely and securely.
- To provide and maintain the online casino services and prevent fraudulent or unauthorized activity.
- To comply with our legal, regulatory, and licensing obligations.
- To respond to your inquiries and provide customer support.
Cookies and Consent
We use cookies and similar tracking technologies on the Site to ensure its proper functioning, to remember your preferences, and to analyze how the Site is used. A cookie is a small text file placed on your device.
You have the right to decide whether to accept or reject cookies. You can exercise this right by adjusting your browser settings to block cookies. However, please note that blocking certain types of cookies may impact your experience on the Site and prevent you from accessing certain features. Where cookies are not strictly necessary for the technical functioning of the Site, we will only place them on your device if you have provided your explicit consent. You can withdraw your consent at any time.
Your Data Protection Rights
Depending on your location and applicable data protection laws, you may have the following rights regarding your personal information:
- The Right to be Informed: You have the right to be informed about how we use your personal data, which is outlined in this Privacy Policy.
- The Right of Access: You have the right to request access to the personal information we hold about you.
- The Right to Rectification: You have the right to request that we correct any personal information that is inaccurate or incomplete.
- The Right to Erasure: In certain circumstances, you have the right to request that we delete your personal information.
- The Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data in specific situations.
- The Right to Data Portability: You have the right to request a copy of your personal data in a structured, machine-readable format.
- The Right to Object: You have the right to object to our processing of your personal data based on legitimate interests or for direct marketing purposes.
- The Right to Withdraw Consent: Where we rely on your consent to process your personal data, you have the right to withdraw that consent at any time.
How to Exercise Your Rights
If you wish to exercise any of your data protection rights, or if you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us. You can reach our data protection team by sending an email to [email protected].
To protect your privacy and security, we will take reasonable steps to verify your identity before processing a request to access, update, or delete your personal information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or regulatory requirements. We will notify you of any significant changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this document. We encourage you to review this page periodically to stay informed about our data protection practices.